Assistance Program (CAP) is First Energy's bill payment assistance
program. The program is mandated by the Pennsylvania Public Utility
Commission (PUC). CAP is designed to make electric more affordable for
low-income families. There are three primary components to the
PCAP lowers your monthly bill based on the amount of your household income, your heat type and the amount of your electric bills. This depends on you heat source, income, and average bills for the previous year. As a PCAP customer, you will receive a monthly credit on your ongoing electric usage. Your new PCAP bill will be based on your income level and heat type, rather than your actual electric usage. This may lead to significant savings on your bill.
You are eligible for PCAP if you have a household income at or below 150% of the Federal poverty income guidelines. You have an active account. You reside in the household if your name is on the account. You must also agree to participate in LIHEAP and WARM Program services if you are eligible for those programs.
Call for an appointment at the Community Action office at 946-3651. You will need to have a Valid ID, Proof of income, active Penelec account and all household information.